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Why can't I update to Windows 8.1?
I got a Windows 8 Acer Aspire v5 a few months ago, but for the last two weeks it was getting repaired (fan problem, fixed now). It had a factory reset.After I got it back, I wanted to update to Windows 8.1, but I can't find it in the Store. Why is this?
I don't have Windows RT, so it's not because it was withdrawn from the store.
4 Answers
- 8 years agoFavorite Answer
Make sure you've done all the Windows updates and then it should appear.
- Anonymous8 years ago
windows 8.1 update was withdrawn from the store , by microsoft company . because it makes some problems to tablets devices . so it's not available now.
- Mr. TLv 78 years ago
You may UPDATE W8 to 8.1 as long as your current W8 OS is activated with a valid Product Key.
To view if your copy of W8 is activated, right click the START icon in the bottom LH corner of the screen & click on SYSTEM.
You must be signed in to Windows 8 with as an Administrator along with a MS Hotmail or Outlook Online Account and have your W8 account activated in order for you APPS or the STORE to work.
From the CHARMS Menu â Settings â Change PC Settings (bottom RH corner) â USERS â Your Account & setup
From the Desktop screen â Windows Key + W â enter USER in search
Click USERS on search results â "Your Account" & setup
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Microsoft will send you an activation code â
Thanks for helping us verify your Microsoft account (xxxxxx@live.com)!
Here is your code: 8****66
If you didn't request this code, we recommend that you go to https://account.live.com/ and change your password.
Thanks,
The Microsoft account team
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Once you are signed in to W8 and your account is activated, then go to START screen & click STORE. The 8.1 update will be displayed. You WILL NOT again be asked for your Product Key. The UPDATE process takes close to 2 hours.
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