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shalf
Lv 6
shalf asked in Yahoo ProductsYahoo Groups · 8 years ago

Is Yahoo still monitoring the Groups Suggestion Board?

My understanding was that with the roll-out of the New groups experience ("Neo") that the Feedback Forum is now the correct place for new feature suggestions.

https://yahoo.uservoice.com/forums/209451-us-group...

However a recent email response from a Customer Care incident included in its boilerplate language a link to the old Groups Suggestion Board:

http://suggestions.yahoo.com/?prop=groups

That's an oversight that should be corrected if the board is not monitored.

I went and looked there, and didn't spot any replies this year from Yahoo or other indications that Yahoo is still monitoring that board. But of course it is possible that Customer Care or the Groups Team are reading it without comment.

cf:

http://answers.yahoo.com/question/index?qid=201307...

1 Answer

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  • 8 years ago
    Favorite Answer

    Hi Shal,

    No, no one is monitoring that area. I'm not sure why Customer Care would send you to that board other than they are using outdated content (which happens when people who are not properly trained or are not familiar with updates are asked to answer email questions).

    If you'd like to update your question with the case number, I'd be more than happy to look into it further for you.

    Looking forward to your update!

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