911 Call -- Put on "hold!"?

Question

I recently went to a storage building that I own and it was being burglarized.  I called 911 and was put on "hold" for eight minutes.  By the time 911 answered, the burglars were gone.  I followed them to their home.  The police finally came after almost 2 hours.  By then, there was nothing that they could do.

After my 911 experience, I looked into it and found that being put on "hold" when making a 911 call is not uncommon where I live.  Although my situation was irritating that 911 did not answer, it was not a life-or-death situation.  What if I was calling about a serious accident: a heart attack: or a fire?

Cripes!  People would be dead and buildings burned down before they even answer!

Where I live, we pay extra for "Enhanced 911."

Has anyone else experienced being put on "hold" by 911?  Where do you live?  I live in Indianapolis, IN.

q S · Accepted Answer

Being put on hold for 911 calls is routine in most major cities. This is due to budget cuts and convicts being kicked out of prison before they have a chance to learn their lesson.

I am willing to bet that your burglars are already on probation or parole.

Stonecutter #42 · Answer

Yeah, thats what happens when you let Republicans run things.
They slash funding for public employees and call them &quot;leeches&quot;.
So nobody wants to get a job in the public sector.

I am grateful eveyday that I live in a blue state, where goverment services are still available.

Kris · Answer

Since peoples lives were not in immediate danger,your call was not an actual emergency.
Homeowners will cover a loss like that, call your agent.

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911 Call -- Put on "hold!"?

3 Answers