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?
Lv 7
? asked in Computers & InternetSoftware · 7 years ago

I have Windows 7 64-bit Home Premium running on my laptop. A message comes up that there is a problem...?

I have Windows 7 64-bit Home Premium running on my laptop. A message comes up that there is a problem in Microsoft .NET Framework version 2.0; then shortly thereafter, the screen goes black and I have to restart. I can use the system for perhaps an hour and the whole scenario repeats.

I have done a little research on this and am puzzled that v. 2.0 is supposedly intended only for Windows XP; so I ask myself, "Why is it on my Windows 7 system?" If my problem is due to some problem within .NET Framework 2.0, could I possibly uninstall it and run solely on .NET Framework versions 3.0 and 4.0?

I'd love to reinstall Windows and see how that benefits me but the DVD has been misplaced. So I am stuck with this installation. I just really hope that this is a solvable software problem as replacing the laptop is not so easy.

I sought to uninstall .NET 2.0 but it was not listed in Programs; only the 4.5.1 which has been installed only a few days ago. Since it was available, I uninstalled 4.5.1; the problem continued (not surprisingly). And I re-installed 4.5.1; still the 2.0 problem continues to crop up.

Until this problem came up, the laptop was performing as well as could be expected. It uses a 64GB SSD and 8GB of memory; it restarts in 15 seconds and is very stable... until now.

2 Answers

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  • ?
    Lv 7
    7 years ago
    Favorite Answer

    Reinstalling Windows is a little drastic at this point. According to the Microsoft tech support web site, there is a cleanup tool that you can run to remove previous installations of .NET, including 3.0. See below:

    If this doesn't help, you may wish to post your own inquiry on the tech support site. Click "Participate" to post your own question. You must have a Microsoft email address (like @live.com) to use the forum.

  • 7 years ago

    Here is a link that has all the Windows 7 .iso. Download the corresponding .iso and burn it to a disk by inserting a blank dvd into your dvd burner, right clicking on the file you downloaded and click burn disk image to disk. Then just use the product key that is on the underside of your laptop, sometimes hidden under the battery, when it askes for a product key (if it asks). Keep in mind this will wipe the drive so if you have anything you need to save, use google drive or some other cloud software to backup personal files before you reinstall windows.

    http://www.mydigitallife.info/download-windows-7-i...

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