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t-mobile offers a plan on website, but says its not available?

can they get by with this? they advertise the following:

I copied this from the T mobile web site 12/21/2013

Unlimited Text and 10¢/minute

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$15/month (calls 10¢/minute). Get unlimited text, picture, and video messaging, and a great low rate of 10¢/minute for all domestic calls. Refill your Prepaid account easily, online or through your device. For mobile web access, purchase a $1.49 Web DayPass for unlimited 24-hour mobile web access on the days you need it.

found this plan and want it, but after live chat and 30 min. phone call (both times they dropped the call...ie hung up on me) they say it's no longer available. How can they advertise a plan that doesn't exist??

Update:

I'm disgusted with all the time wasted to chase a non-existent offer. Going to try to report them to the FCC, maybe somebody that can stop this stuff will get involved. thanks for the help

2 Answers

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  • ?
    Lv 7
    7 years ago
    Favorite Answer

    It was a promotion that they were doing and offering on their website and they do run promotions like that all the time to get new customers for a hour or two on their website for online offers only and yes they can away with it

  • 7 years ago

    Sometimes company's offer something on a "special" then remove the link to web page from the main web page, but not delete the page from the server so you can sometimes find "old" outdated pages.

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