Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and the Yahoo Answers website is now in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Samsung galaxy s3 black screen issue?

hi i have a Samsung galaxy s3 which is about 10 months old i haven't had any problems with it before i have only dropped it once and it was fine no scratches. and it hasn't ever been in any contact with water. about a month ago my screen just went black all of a sudden and then when i press the unlock button i know its working as the buttons on the bottom light up and when i touch the screen it makes the noise. i took it into Vodafone(my provider) and they sent it off a few days later i got it back it was fine for 3 days then it broke again so i took it back to Vodafone they sent it off again i have now got it back and it still wont work. i know it isn't the battery as i have switched battery's with one of my Friends and it still wouldn't work and my Friends did. i have a case for it this is the one i have if it helps

http://www.amazon.com/Samsung-Flip-Cover-Galaxy-Pe...

i have resorted it to factory settings i just don't know what to do any help would be greatly appreciated.

many thanks

1 Answer

Relevance
  • 7 years ago
    Favorite Answer

    It sounds like it has a loose connection or something fried.

    If it's still under warranty (which at 10 months it should be), get them to fix or replace it.

Still have questions? Get your answers by asking now.