cleaning lady scratched my stainless steal appliances?

Question

My cleaning lady scratched my appliances and I am not sure if It is reasonable to ask for new ones or some type of money value. The microwave is bad and not repairable but the fridge I could live with I guess. They are only a couple years old higher end appliances and in excellent condition so it annoys me that I have a 50,000.00 kitchen with scratched appliances that is very noticeable. The company is asking for some kind of an estimate to repair them but I had a technician come out and he said they cannot be repaired so what should I ask the cleaning company to do? They work fine just look crappy now.

Backwoods Barbie · Accepted Answer

Just keep them polished with stainless steel polish. They will look okay.

wise one · Answer

Get a document from the technician stating that they can not be repaired. A cleaning company should have insurance to cover any damages made by their employees. Ask for a replacement since they are at fault for the damages to your appliances.

Dorothy · Answer

If you hired a professional cleaner 
Then you have a case against the company she works for 
She should know how to clean stainless steel

? · Answer

Give them the replacement cost if they cannot be repaired.

nailbender · Answer

If you plan on keeping them simple reimbursement for damages otherwise new replacement cost for like item.

Dave87gn · Answer

you're not entitled to a new one under the law, only to be made whole for your loss. negotiate a deal with the company. a few hundred dollars..then find a auto body shop guy or metal worker who could work that scratch out..

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cleaning lady scratched my stainless steal appliances?

6 Answers