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emails sent to trash?

Seems suddenly emails from certain senders are going straight to my trash. After I went to filters and set it to send from that sender back into my inbox, still gets sent to trash. Any ideas?

1 Answer

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  • 7 years ago
    Favorite Answer

    Hi Mike,

    I've taken a look at your filters and it appears you have many that are set to move messages to the Trash if a specific word is found anywhere in the body of the message. Since these filters are applied in the order in which they appear it's likely that one of these filters is catching the message and moving it to the Trash before the filter that would move it to the Inbox is applied. Please see this Yahoo Help article for details. I highly recommend the video it contains to understand how filters are applied and in what order. The part I mean begins at the :55 second mark.

    Filters in Yahoo Mail: http://help.yahoo.com/kb/index?page=content&id=SLN...

    I hope this helps!

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