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HVAC techs. What kind of compensation do you get for being on call?

My current employer does not want to compensate us for being on call. We have 4 technicians currently on th on-call rotation. The office phone is transfered to the tech on call after hours. We get paid on ticket time (what time we bill out) , and get no compensation for answering the phones or for being available 24 hours a day for a week. We only get paid for time billed out. To me this is not right. I have worked here for three years and am ready to approach my employer about doing something about it. All other techs feel the same way. My employer feels that this is just part of the job. He says when he was employed none of his employers compensated for this. I have been in the trade 33years and every place I worked previously did compensate for this.

Anyways I just want to know what other techs are getting for this on an average.

Update:

Thanks Jim for the comments. I have worked for a union shop and was in the union for 5 years. They have there problems and frankly would not work for a union shop again unless the shop was very large. I think this problem can be resolved without that. It limits the ability for the employer to make changes in a timely manor to fit immediate conditions. I have never worried about having or keeping my job so that's not an issue. Just want to do the right thing for the employee and the company. My employer only has local experience working and I have worked in different parts of the country. South Carolina, Florida, Iowa, Oklahoma and now in Minnesota. My employer thinks I am off base for local conditions.

Am still looking to hear from HVAC technicians and their experience.

Update 2:

Thanks chuck I appreciate the response. Double time pay would be of some help. Still think there should be more compensation for being available and answering any call that comes in besides what you might go out on.

3 Answers

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  • Jim W
    Lv 7
    7 years ago
    Favorite Answer

    Organize, Unionize. Talk to the local union reps about forming an HVAC unit at your company. Even answering the phone is a benefit to the company thus you are doing work. For on call or standby time you should draw wages for that time. How much would be subject to contract negotiations. The employer in this case is basically stealing wages from you and your fellow employees. This is a tactic that many employers use and may threaten you with loss of employment but once you have talked together as employees you are protected by federal labor law. Document each meeting carefully and protect those documents by mailing a copy to yourself and keeping it sealed in the envelope. During the first few meetings be very careful about who is in the meeting until you are ready as a group to begin negotiating with your employer. Most Unions have an organizing function. Talk with the local and ask. HVAC covers 2 or 3 different trades so you may need to do some talking with different local of the I B E W or the Pipefitters or possibly Sheetmetal and vent.

    Source(s): 50+ years in the electrical industry
  • Anonymous
    5 years ago

    'We are not allowed to participate in any personal activity that would prevent us from assisting in problem resolution for workers and guests at the hotel.' I find this statement incredibly uneasy. I cannot see how an employer can tell you what you can and cannot do on your off, personal time. Yes, Im sure there are some employee guidelines and/or a handbook but one thing that a lot of people do is mistakenly assume that a large employer would not do anything illegal by labor law. I work or a Fortune 500 multi billion dollar company and trust me, Ive seen them do plenty of things that are against state labor laws. Since reading the laws are confusing for you, find out where the nearest fair labor board office is and go down there. Have a face to face.

  • Chuck
    Lv 4
    7 years ago

    Well, we do the same thing, but we charge the customer double for a "service call & diagnostic" for "after hours". The tech gets paid for time billed + the extra charge for the service call.

    Source(s): HVAC TECH in Texas
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