Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and the Yahoo Answers website is now in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

HP printers will stop working and say "out of ink" when it's not low on ink?

Apparently, the computer chip in the cartridge counts pages, and once it reaches a certain number, the printer won't print (or scan). I've been told the new thing is that it will prompt you for a new cartridge after a certain amount of time has passed, even if you never printed anything. Is this true?

Update:

My printer worked once when I put new cartridges in, now it does not work at all. It will not even scan. All I have is an "error" message. I was wondering if it does not work because a couple of months had passed.

2 Answers

Relevance
  • Anonymous
    7 years ago
    Favorite Answer

    Hi,

    Cartrdiges do count pages, yes. But they are usually pretty accurate. There will always be a bit of ink left in a cartridge after use but this is for a reason. They have to take into account the chance it may leak a bit of ink during use because if a cartridge completely runs out and you try to print with no ink it can wreck your print head and you then have a very expensive paper weight for a printer.

    Now regarding cartridges saying they are out of ink after a certain amount of time, i have never heard of this happening. Cartridges will dry up in a printer after a prolonged time of no use but I've never seen it give this message. Also if a cartridge is expired it will stop printing but it will display an "expired ink cartridge" message

    Hope this helps.

    Tech Warehouse

  • 7 years ago

    "Out of Ink" means your cartride can't load the ink properly...!!!

    So, fix your cartridge and then restart the printer it will work..!!!

    Source(s): Ink Cartridges Ireland
Still have questions? Get your answers by asking now.