Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Seller sent wrong invoice on eBay?

I purchased a few items from a seller on eBay. I was told that they would combine shipping for me.

When they sent me the amount, it was $20 postage, this combined amount was also stated under "my purchases" history.

However, this amount did not show up when I tried to pay through the eBay checkout - each item still had their additional postage costs.

I then sent a message back to the seller, asking if they could please send me an invoice so I could pay the new combined amount.

They then sent me an invoice that had almost double the amount for combined postage - instead of the $20 it was now almost $40! They also sent me a message apologizing because the amount on the combined invoice was now wrong but eBay would not allow them to change it.

They tell me the correct amount to pay (with $20 postage not the $40) but how can I do this if the amount on the invoice is wrong?

3 Answers

Relevance
  • Kini
    Lv 7
    7 years ago
    Favorite Answer

    Maybe the seller does not offer combined shipping so he is charging you for two separate shipping costs. Maybe he doesnt understand what combined shipping is. He must be a new seller because he can send you another revised invoice and as the seller he can change the shipping cost on the invoice, not on the listing of course.

    Source(s): myself, 12 years Ebay seller
  • ?
    Lv 4
    4 years ago

    Ebay Combined Postage Invoice

  • ?
    Lv 7
    7 years ago

    If you know the total and their email address, go into Paypal and hit the send money button.

Still have questions? Get your answers by asking now.