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Computer Crisis!!!!!!?

So about 6 months ago I punched my computer. I guess the hard disk drive broke. I went to Staples and had it replaced. The computer turns on and works now, except it freezes alot. My computer will freeze when I am watching videos, or just for shits and giggles. I have no clue what's wrong with it.

The worst part is what happen tonight to it. A few weeks ago I tried to download Microsoft Word off the internet, and it ended up being a virus. My computer is now infected with Linkey and Start Savin'. I deleted both, but they still shows up in add-ons to chrome. I can disable Linkey, but Linkey enables itself. And I can not delete it. So tonight I was working on a big paper that is due in a few hours and my computer starts changing the resolution. I can't run Malwarebytes because the resolution is too crappy. I go into safe mode and run a scan. I got the normal virus I always get because of Linkey. "PUP.Optional" I went into regular mode and my computer continued to change resolution. Then out of no where my battery got shot. I am scared it is a virus and I have a big paper due in a few hours. I am scared to log into my student account to turn it in, because I might get my info stolen. I just ran another scan, and nothing was found. Can someone please help me!!

3 Answers

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  • Marduk
    Lv 7
    7 years ago
    Favorite Answer

    When you run malwarebytes disconnect computer from internet. Also your freezing problem is probably loose or bad ram. Next time slam the keyboard. Less problems that way. If it is a laptop, then that is not such a good idea though.

  • Fred
    Lv 7
    7 years ago

    You may have malware that your anti-virus has no effect on. Download and run the free versions of Malwarebytes and Superantispyware. If this doesn't cure things, go into Safe Mode and run these programs again.

    You are the source of the problem. You tried to get for free a program that you knew was not free. There are free alternatives to Word. My favorite is LibreOffice.

    http://www.malwarebytes.org/

    http://www.superantispyware.com/download.html

  • 7 years ago

    try any live cds like ubuntu and run internet there and afterwards backup critical data and format the harddisk and do a clean install of windows and opt for a good antivirus like avg and insert your backup disk and scan it. hpe it helps

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