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Would you feel a bit cheated if you asked an electrician to carry out an inspection and he sent someone else?
I can't help feeling miffed about this. I asked a specific electrician to come and carry out a periodic inspection of the electrics at home, based on the fact that I had seen his workmanship, and we had a common acquaintance who seemed to get on with him.
We agreed he would come and do the work at a particular time and date.
Without warning, on the day, someone else turns up, says he works for him. I let him get on with it (wish I hadn't as he didn't seem very knowledgeable to be frank), and hopefully he did the tests alright (albeit his test tools were, by his own admission, slightly knackered).
I can't help thinking it was a bit off that I pay for one person, and get another person entirely.
Of course, this is probably a feeling based on my opinion of the bloke who DID show up, but do other people feel it is bad to accept a job as a person and then send some other random guy? Would I have been justified in telling the substitute 'no idea who you are, please don't come in' ???
2 Answers
- Elliott NLv 67 years ago
Not if the electrician were qualified to do the inspection. It would have been better if your normal electrician would have told you he was sending someone who worked with him. Many people in his field subcontract work they are paid to do. Communication between you and the electrician you contracted should have been better. I have had that happen with a plumber, but the guy he sent did a great job and when he set up his own business I continued to use him.