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Why did Verizon charge me for going above their data plan when I was using Wi-Fi?
I was at my home and had the Wi-Fi switch on and connected to our router. I checked this fact both before and after I received texts from Verizon back-to-back saying that I used 80%, 90%, 100%, and that I was now going over the data plan.
Is there something I'm not understanding about how to use Wi-Fi to avoid these charges? Like, is it both using my Wi-Fi and the data plan at the same exact time? My internet connection is stable, but could that be part of the issue?
3 Answers
- TechwingLv 77 years ago
You aren't charged for wi-fi (at least with the vast majority of plans), so chances are that you were going through the cell connection somehow.
- Anonymous7 years ago
If you're on wifi you shouldn't be charged. It's possible for someone to clone your phone if they get a hold of your IMEI number, but that's not overly likely to be the issue. Try calling Verizon and trying to figure out the issue.