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Urgent need help for android phone ?

Hi, need urgent Help I try accessing my phone Samsung Galaxy Grand2 via usb cable on my laptop, I wanted to transfer some documents to my sd card, on My computer once I click on phone icon, it shows phone and sd card option, now I can see all the folders and files on phone drive but on sd card it only shows one folder 'System Volume Information' and no other folder, I cant even create new folder, what could be the problem, please help

2 Answers

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  • Anonymous
    7 years ago

    When you connect your phone to laptop, which option are you selected? you need to select option like "USB Storage"

    If already selected that option, please click "computer" icon on your desktop , there will be anther sd card listed, now days many phones have two sd cards

  • Anonymous
    7 years ago

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