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EMS CHINA!?! CONTACT NUMBER?!?
Basically, I bought an item about 10days ago, and the seller gave me my tracking number etc, and the direct link to EMS China, which he was using to ship the item.
I have tracked my item and for the past 7 days now it still has the same information of " Despatch from Sorting Centre, Guangzhou".
An now im getting frustrated with the situation, and want to know what the hells going on, but I can't find a contact number anywhere!
Can anybody please assist me?
1 Answer
- 7 years ago
It means it's still on the way. You will need to wait for further update. Usully it takes 3-14 days to get delivered in US.
If you are buy items from taobao.com and 1688.com(wholesale), you may want an agent's help.
I'm introducing http://www.freeshoppingchina.com,/ which is a purchase agent company as well as taobao agent who helps buyers to purchase from taobao and 1688.com(wholesale) since 4 years ago. I'm working in this company, frankly speaking, and I know a lot in this area.
Agents can help a lot on payment, communication, product inspection, return/change/refund, parcel consolidation, cheap shipping and etc...And these will always be the problems/obstacles in your direct orders to taobao sellers without an agent. Agent's value is to solve these problems. BTW, the rate of return/change/refund is about 2%-10%, depending on different sellers, product categories, selling seasons.
Most agents charges 8%-15% as commission. I don't suggest you select the cheapest as you also need to look into their service scope, response time, shipping discount, customer service and so on. Some of them may become your extra purchase cost in the view of a business, even though the commission is lower..
Try find a reliable company based agent is suggested. And our company is one of them.
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