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I get constant spam from yahoogroupes.fr and cannot block the senders. Surely Yahoo can stop them?
2 Answers
- Echo SandersLv 77 years ago
Hi,
You are not a member of any Yahoo Groups, so that's spam being sent from somewhere else and pretending to be from Yahoo Groups. I recommend marking the content as spam and not opening or responding to it.
Hope that helps!
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- Arthur DentLv 77 years ago
Posting your question here is not a way to contact Yahoo Customer Care. This public forum is monitored by other Yahoo users and any information posted here can be seen by anyone on the Internet. Questions containing email addresses, passwords, phone numbers, or other personal information should be deleted to maintain your privacy.
You can try filtering the emails and sending them directly to your Spam or Trash folder.
Filters in Yahoo Mail - https://help.yahoo.com/kb/mail/SLN15994.html?impre...
Block addresses in Yahoo Mail - https://help.yahoo.com/kb/mail/SLN3228.html?impres...
Still receiving spam from a blocked email address - https://help.yahoo.com/kb/mail-for-desktop/SLN5865...
Here's how to contact Yahoo! Customer Care Support - https://help.yahoo.com/kb/mail/SLN5856.html?impres...
The link above provides two phone numbers and links for Twitter and Facebook.
Product support by email is available for some issues. Click on the blue "Contact Us for Product Issues" link shown on the help page above to get started. Select the Product you need help with, followed by a Topic and Subtopic. If you see an Email link under Recommend Options then email support is available for your issue.
In your case you could use the link above for product support and select "Yahoo Groups" as the Product. Select "Abuse and Spam" for the Topic and then select the appropriate Sub-topic, such as "Inappropriate message or attachment". Under Recommended options you will see an "Email" link.