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Donald
Lv 4
Donald asked in Yahoo ProductsYahoo Answers · 7 years ago

Problem viewing and making comment.?

Why can’t I view comments or get window to make comment? When I click on comment nothing happens even though it highlights blue when pointer is placed on it. I can enter and view answers without problem.

3 Answers

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  • Donald
    Lv 4
    7 years ago

    @ SCT Henry…Thanks for reply… Tried 1, 2 and 4 with no improvement… This is desk top PC so #3 does not apply… I have current version of Adobe Flash Player and have never had Java Flash that I know of, but do have current version Java on computer that I know works (used by another program)… I have been able to view or add comments in past, has something changed that now requires Java Flash?

    Also this system is on Windows Vista Home with IE 9, if that matters.

    Would have added comment to your answer if I could have!

  • 7 years ago

    There are several fixes for this depending on the problem

    1. Just refresh the page.

    2. Log off Yahoo, clean cache, temp, cookie files from the system and reboot.

    3. If on mobile, switch to Desktop mode.

    4. Click the change/submit button 2-3 times, not just once.

    5. Update Java/Flash if needed.

  • 7 years ago

    I have cleaned Disk, Defragment, update latest Adobe, Java and IE.But I still cannot load comments.Anyone can help?

    Thanks

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