I used to work for a call centre to be honest I was struggling and I asked for help I was let go for dropping calls I reapplied again?

I'm going to be very upfront and honest with you. Dropping calls is call avoidance, and it's the biggest sin of the call center world. You were struggling and as a call center employee, I completely understand. Everyone struggles and some people don't get the help they need to overcome those difficulties.

However, I would say you are probably not going to be rehired with this specific company again. First, I would evaluate if you are going to be able to handle the call center environment again - it's really not for everybody and that's okay. Take into consideration that this is a high-stress, fast paced environment usually. If you can handle that, I would apply for different call center opportunities.

If you are asked why you were let go from the previous center, or you're asked about your experience there - tell them what you learned, not what you struggled with. Interviewers want to see the ability to improve.

Try again