Xbox game will load offline but not online?

I got an Xbox one for Christmas and after a very long process of downloading fifa 15, I was finally able to play online. The game worked fine online as did a couple of my other games. Well I downloaded the Blu Ray player one day so I could watch some movies and now whenever I try to get on fifa or aNY other game (I promise it's not a problem with the disc, all games do this) it won't sign me in. If I click on the main screen of the game to go offline it will let me continue. But if I click to go online the game will continue to keep sayings it's signing me in and the title screen continues to staught there. I tried restarting several times (this has been down for almost two weeks) and cleare all running apps. My wireless connconnection is fine as well. Any suggestions?