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Windows 8.1 apps not working?

Pre-installed and newly installed apps are all not working.

I tried diagnosing and I always get this

(see image)

It happened after my laptop suddenly restarted and updates itself after just turning it on.

Update took too long and was interrupted, then the apps glitch took place...

I also searched the internet for solutions but found nothing that works

Attachment image

1 Answer

Relevance
  • Mr. T
    Lv 7
    6 years ago

    You must be signed in to Windows 8 or 8.1 with a MS Hotmail or Outlook Online Account with Administrator privileges, and your account activated in order for you APPS and/or the STORE to work.

    To check if Windows is Activated → right click Start Button → System

    Account Setup →

    From the CHARMS Menu → Settings → Change PC Settings (bottom RH corner) → USERS → Your Account & setup

    From the Desktop screen → Windows Key + W → enter USER in search

    Click USERS on search results → "Your Account" & setup

    - - - - - - - - - - - -

    Microsoft will send you an activation code →

    Thanks for helping us verify your Microsoft account (xxxxxx@Outlook.com)!

    Here is your code: 8****66

    If you didn't request this code, we recommend that you go to https://account.live.com/ and change your password.

    Thanks,

    The Microsoft account team

    - - - - - - - - - - - -

    \\☺

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