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Anon asked in Computers & InternetSecurity · 6 years ago

Computer problems. Details added. Pls help. Will give 5 stars.?

when I turn on my laptop, I get notified that I will be signed out in 10 minutes. the taskbar tells me that it is from a Trojan virus but I also get notifications to verify my identity on the computer . Pls help if your answer works I'll give you five stars. Please. I have work to do.

2 Answers

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  • 6 years ago
    Favorite Answer

    Go to your.control panel and see if anything is installed recently that you havent done yourself? Or do a.system restore to a point when it was working?

  • Anonymous
    6 years ago

    That's known as the captcha virus you can try this its about your only hope uninstall your present antivirus install avast free open it.

    Go to settings make sure scan for pups is checked.

    No go to scans select boot time scan from the drop down menus only that one might work!

    On the lower left of the page select advanced.

    Choose delete.

    Now back to the top right! Start scan.

    Answer yes when it asks you if you want to restart.

    Let it run about an hour to complete!

    After the scan start in safemode and run malwarebytes hopefully that will be the end of the story

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