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why does my dell latitude freeze up since I upgraded to windows 10?

3 Answers

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  • 6 years ago
    Favorite Answer

    Which model of Dell Latitude do you have?

    The D-series and earlier came out with older operating systems that may not have up-to-date drivers that are more compatible with Windows 10 than the OS that they came with.

    Source(s): I have a Dell D630 and a Dell Latitude 830, both are running Windows 7, but according to the Dell Support website, those machines have not been tested with Windows 10...since they were originally issued with Windows XP or Vista...the hardware might have issues with drivers and a newer OS.
  • Mr. T
    Lv 7
    6 years ago

    Once W10 has finished the installation and you are logged in and on the Desktop screen, locate the HDD light. You will notice the light to be illuminated or blinking and the Taskbar will flash periodically. Windows is now configuring the installation. Allow the system to run unimpeded until the light stops flashing (may take 1 - 2 hrs). If the unit is not equipped with a HDD light, allow the system to run unimpeded for at least two hours. You will run into issues if you do not allow for configuration such as programs not working correctly, slow jerky mouse movements, or sound issues to name a few.

    Do not allow the computer to sleep or CPU to shut down. Change your power settings until W10 is configured

    Restart & enjoy . . .

    \\☺

  • 6 years ago

    Maybe it is has some compatibility issues or some drivers are not working.

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