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USPS pre shipment info sent meaning?

I ordered a hat from a website on a Tuesday. That Saturday I got an email saying that it shipped and gave me the tracking number to track it. I went to it and it said "pre shipment info sent". After exactly one week, it still says the same thing. I contacted the site a few times but got no reply. What exactly does "pre shipment info sent" mean and what should I do next?

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  • Anonymous
    5 years ago

    usually "pre shipment info sent" is when the seller lets usps know that a shipment will be leaving their warehouse soon; about all you can do is to check the tracking info once per day + this time of year is when it takes longer for items to be delivered, especially when they are international orders that have to go thru customs

  • 5 years ago

    Hey! I m in the same exact spot! No updates and no idea where my box went. Did you get your package?

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