Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Why isn't my new graphics card working?

So I bought a new graphics card for my PC, fitted it in and when I turned the PC on the fan came on so I know it has power at it, I also bought a DVI-D cable to connect it to the monitor. But yet the monitor is just a black screen and tells me that there is no signal. When I ran the CD that came with the new card (using the old VGA cable for display) it still didn't work, the software was saying that my current graphics card was the AMD A6 (my original cpu) as the PC only had integrated graphics. I feel like I've tried everything from updating system software and driver software to using a display port cable instead and am in dire need of some advice or pointers, thanks.

Specs-

Motherboard - Asus a88xm-a

CPU - AMD A6 dual core (integrated graphics)

1TB memory

4-8GB RAM (can't remember can specify if needed)

The graphics card I am trying to install is Asus Radeon R7360-OC-2GD5-V2

1 Answer

Relevance
  • 4 years ago
    Favorite Answer

    The only thing that I can suggest is that have you gone into the BIOS and selected the card as the graphics output? If not,then your BIOS setup is still trying to use the old system as your graphics output.

Still have questions? Get your answers by asking now.