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sony playstation 4 return?

my ps4 is still under warranty but i need to send it in for replacement.. my question is do they repair the current one i send or skip it and just send me a new one beacuse of cost ?

2 Answers

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  • 4 years ago

    Generally they'll send you a refurbished unit back simply because that's the quickest way to get you a working PS4.

    So you should make sure you backup all your save files to the cloud, or a USB thumbdrive, before shipping it to them.

    The new PS4 will not have anything on it, so you'll have to re-install your games and then copy the save files back from the cloud or thumbdrive.

  • 4 years ago

    this post suggests that SONY will replace it if you send it in.

    http://www.gamefaqs.com/boards/691087-playstation-...

    make sure you follow the returns instructions.

    you probably wont get a new PS4, you'll get a refurbished one, one that someone else broke or damaged and sent back and they repaired.

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