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Appeal process?

I recently submitted an appeal and showed that it did not come close to violating the community guidelines and yet the appeal was rejected on "Terms of Service". I completely clueless how it could have possibly violated the TOS. Is the appeal process just a sham?

7 Answers

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  • 3 years ago

    Obviously you don't understand the guidelines like many other members.

  • Daniel
    Lv 7
    3 years ago

    If the Appeal got Denied you have to just Let it go Even if you did not do anything wrong

    I been seeing a lot of Reports of other Users having there Appeals Denied when they Did nothing wrong

    I dont think the Appeal System is working Correctly

  • ?
    Lv 7
    3 years ago

    I think this has been happening to everyone recently. The same thing has happen to me. Good answer get a violation and lose appeal. You notice that all emails are from India now. I can only guess they are contracted to do the .appeals. Just think about it, a country which primary language is not English, does not have a western culture is judging us. I wonder if they are the same people who have the 1-800 Yahoo help line.

  • Anonymous
    3 years ago

    It might be sham because very likely there are NO LIVE Yahoo or Verizon employees READING appeals, just server computers PROCESSING appeals and automatically denying all appeals.

    The problem is NO ONE KNOWS what is happening at the Yahoo Verizon end. Yahoo laid off ALL the employees and then Verizon probably laid off the last few Yahoo employees if they did not hire the last Yahoo employees when Verizon took over Yahoo headquarters in June.

    Yes, the appeals process MIGHT be a sham. Even when you email Verizon directly you get automatic acknowledgment reply emails which may be followed by another email that may not explain anything and you have NO IDEA if it came from real live human being Verizon employees or someone who has hacked into the system.Three or 4 years ago and neither Yahoo not Verizon has fixed the security breach.

    The server computers seem to to be denying ALL appeals.because there are NOT ENOUGH EMPLOYEES to review appeals.

  • 3 years ago

    As to a violation of the CGs, we would need to see the full context. If you want to know the reason for the violation, post "Why was this question (answer) a violation?" and add the original e-mail you got and/or any details you remember so the users can see the exact context. The experienced users here will explain it to you. Many times the violation is not in the question, but in the added details and updates.

    As to a TOS violation, any CG violation is a violation of the TOS, so they use that term for all of them.

  • Lv 6
    3 years ago

    They operate under a "shoot-first-and-ask-questions-later" format. If someone reports you for any reason, the first thing they do is send you a violation notice and block your answer. Many times they don't bother to read the appeals - you can imagine the sheer number they see everyday.

    Sometimes you are successful and other times you receive the answer that you got. It's probably a computer generated automatic response, since it always says the same thing - indicating that no human eyes have even looked at it.

    There's nothing you can do - just shrug it off and get on with living. Do consider what the comment that you made - if it offended one person, similar comments are going to do the same thing. Take it as a learning experience and modify your answers in such a way as to be able to get your point across without triggering someone's offense button.

    In some circles, it's called "being tactful".

  • ?
    Lv 7
    3 years ago

    The computers you appeal to have no sense of reasoning on logic.

    I have had Yahoo's own answer to problem reported and appeal denied.

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