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Help with downloading a programme.?
I had a choice of downloading either a 32-bit or 64-bit version of a programme.
I first tried the 32-bit, but it didn t seem to work. I uninstalled it and tried to download the 64-bit.
The 64-bit won t install/download because it s saying i ve got the 32-bit, even though i uninstalled it.
Help!
1 Answer
- Ron75Lv 63 years ago
First you need to know what your computer is, a 32 bit or 64 bit hierarchy. A 64 bit can run a 32 bit program, sometimes with some trouble, but a 32 bit can't run a 32 bit. When you uninstalled your first try it may have left some files on the computer that need to be gotten out. Do a search for any files or Folders with the name of the program you are trying to install and see if you find any. If not then get a good disk cleaner and try that.
Ron