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Why am I getting a "failed moving folder inbox messages to archive" error message?

I am trying to clean up my Yahoo Mail by using the "Clean your Inbox" option for my Yahoo mail Inbox, but when I try I get an error message that says "failed moving folder inbox messages to archive". A few messages are moved to the archive, but not many. I have cleaned my browser cache, and have tried bother Firefox and Chrome.

1 Answer

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  • Sharon
    Lv 7
    1 year ago

    If you are using Full-featured Mail you can drag and drop your mail into that folder if it won't move. It will not work if you are using Basic Mail.

    Fix problems with New Mail: https://help.yahoo.com/kb/sln28075.html

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