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Can you return clothes from Harvey Nichols(London, UK) without a receipt/only with the receipts from when the card was void?

Hi, i want to return a piece of clothing i bought from Harvey Nichols, the tags are all intact, but when i bought the clothing, i forgot the pin for the first time and then the second time i got it right, therefore i only have a receipt that says the item and pricing but says void.

Can i return it?  

6 Answers

Relevance
  • Clive
    Lv 7
    8 months ago

    What does this have to do with travel?

  • Anonymous
    8 months ago

    For a definitive answer, ask Harvey Nicholls.

  • Anonymous
    8 months ago

    Purchases made in-store will be offered an exchange for a gift card or a full refund credited to the card used in the original sales transaction. All goods must be returned in perfect condition along with proof of purchase. So take a card statement with you.

  • ?
    Lv 6
    8 months ago

    No. The void receipt isnt proof of purchase. It's irrelevant. Take a bank statement showing the transaction. Look up their returns policy online.

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  • Tavy
    Lv 7
    8 months ago

    Not with Covid around.

  • Maxi
    Lv 7
    8 months ago

    Unlikely they will accept it without the correct  receipt

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