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Samsung Odyssey G5 Help?

I recently bought the Odyssey G5 Curved Monitor, it worked fine at first, however the first time I shut down my computer and started it back up, the entire left side of the screen was black. I turned the monitor off then back on and it fixed the issue for a few hours. After I shut it off then back on again it did the same thing, however restarting it did not fix the issue this time. Whenever I start it up it is always half black and sometimes it has blue stripes going down it. Please help! 

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1 Answer

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  • Anonymous
    1 month ago

    That's usually caused by a loose ribbon cable inside. Since it's new, and opening it would void the warranty, the best option would be to get an RMA (Return merchandise authorization) to return it and get a new one.

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