It came with only one drive (c) My son added a rewriter and the system found new hardware but says it can't find software. I have the cd but it wont download. Any suggestions? The Dell is less than 6 months old and the rewriter is about a year old
princeofpersia79
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The C drive usually indicates the primary hard drive. I am surprised that the computer didn't come with another drive. All computers usually come with a CD-ROM drive in addition to the hard drive.
The CD Writer is also an IDE drive in the sense that its hardware will be automatically recognized by the Operating System such as Windows when you install it. Although the drivers will installed by the OS itself, for burning CDs you will still need recording software like Nero, Easy CD Creator, RecordNow, etc. If the CD Writer didn't come with your computer, the CD Writing software that is required won't be provided on your Dell installation CD.
If your son has the software installation CD that came with the CD Writer, you can simply install that and follow the steps provided in the manual that must have come with the CD Writer. If you know the make and model number of the Writer, you can also go to the website and download the required software.
Finally, if the above steps don't work, simply download a commercial CD Writing software like Nero, Easy CD Creator, etc.