i have a lap top it has a virus that blocks the control panel and it will not let you go online?
it is the DOS.Piz.2025 virus, how can i get it off my pc or what will i have to do to get around it, it blocks all attemps to run any anti viruses
it is the DOS.Piz.2025 virus, how can i get it off my pc or what will i have to do to get around it, it blocks all attemps to run any anti viruses
Anonymous
Favorite Answer
go to the library and download the malicious software removal tool from microsoft save it to a usb memory stick, plug it in your computer and run the program; this may take a wile depending on your hard drive size; and make sure you have an internet connection (it may take several hours) good luck
Bassman1
Try pressing F8 at start up to enter safe mode with networking then run a virus scan, control panel will be of no help with a virus.
Most time when a virus/malware/soyware take over the system the only way to resolve the problem is to cut your loses and re install the operating system using a set of recovery disc made for the lap top.
This writes over every thing on the hard drive and installs a complete new operating system just like came on the lap top.
John Smith
Start in safe mode by pressing F8 repeatedly when you switch on your computer
Go to START/All Programs/Accesories/System Tools/System Restore. Do a restore as far back as possible.
When you have done the restore start in safe mode again. Perform a full system scan.
I strongly recommend:
Avast 5 - http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html
MalwareBytes - http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Do a BOOT Scan with Avast and a Full system Scan with MalwareBytes. These 2 will find almost anything so good luck.
JS