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i have a lap top it has a virus that blocks the control panel and it will not let you go online?

it is the DOS.Piz.2025 virus, how can i get it off my pc or what will i have to do to get around it, it blocks all attemps to run any anti viruses

3 Answers

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  • Anonymous
    1 decade ago
    Favorite Answer

    go to the library and download the malicious software removal tool from microsoft save it to a usb memory stick, plug it in your computer and run the program; this may take a wile depending on your hard drive size; and make sure you have an internet connection (it may take several hours) good luck

    Source(s): experience
  • 1 decade ago

    Try pressing F8 at start up to enter safe mode with networking then run a virus scan, control panel will be of no help with a virus.

    Most time when a virus/malware/soyware take over the system the only way to resolve the problem is to cut your loses and re install the operating system using a set of recovery disc made for the lap top.

    This writes over every thing on the hard drive and installs a complete new operating system just like came on the lap top.

  • 1 decade ago

    Start in safe mode by pressing F8 repeatedly when you switch on your computer

    Go to START/All Programs/Accesories/System Tools/System Restore. Do a restore as far back as possible.

    When you have done the restore start in safe mode again. Perform a full system scan.

    I strongly recommend:

    Avast 5 - http://download.cnet.com/Avast-Free-Antivirus/3000...

    MalwareBytes - http://download.cnet.com/Malwarebytes-Anti-Malware...

    Do a BOOT Scan with Avast and a Full system Scan with MalwareBytes. These 2 will find almost anything so good luck.

    JS

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