Why won't my HP Designjet 750C print in color?

Hello everyone, I have been having troubles with my HP Designjet 750C for a few months. My main problem is it won't print in color. It always said "Reseat Cartridge" for Magenta. I figured it was the Carriage Assembly, so I replaced that with a new one. The new Assembly worked for about two weeks before it gave me the same problem again. Except this time it is Cyan. So this time I decided to replace the Main Motherboard for the printer (the one one in the back) but it made no difference. Can anyone help me or have an idea as to what is happening. I would really appreciate your help.

Thanks in advance.

Bob2013-01-10T22:17:57Z

Favorite Answer

Hello, HP support Forum this site will help with your problem or problems, and information that you may need...
http://www8.hp.com/us/en/support-drivers.html
F-11. This will take you to a HP support window, click system recovery. It will take some time to complete...

This site is very good for computer...
http://h10025.www1.hp.com/ewfrf/wc/softw… and click CHECK NOW it will do a lot of repair for you and you just wait for it to finish...

Creating Recovery Discs and or repair disk, Saving a Recovery Image to a USB Flash Drive in(Windows 7). Just go to back and you can do it there.

Call hp pre-sales support @ 800-752-0900
Call technical phone support @ 800-474-6836.

Hey, I enjoyed your question, I have worked as a technician most of my life, I hope I have helped you...
Good luck...

CompTIA A+ Certified Computer Professional

geake2017-01-05T19:44:18Z

Designjet 750c