when they have emergency case and they do'n like to cover the trip like what happend with me when some money in europe and i have valid insuranc? and they have stupid employed they don't have any knowledge in anything and they don't know how to deal with the customers?????????????????????????????
Liam
i understand what they said and i gave them all the documents they asked and after a very long procedures they confirmed to pay me what i spend and they asked me to send the original invoices and original medical report but when i send these documents by courier they change their mind after 2 hours from confirmation and they don't accept to return me the money i spent and after few days they closed my case and after that they send me another email and they said they don't find my insurance certificate in their system !!! so how they accepted my case and confirm to return me the money i spent then they said we cannot find your policy in our system!!! and i already send them 2 times the travel insurance and i send it again to show to them if they act like stupid but they don't believe this insurance from them !!! its so funny when you deal with these kind of people.
Anonymous
Maybe you misunderstood what they said because you don't know English.