Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Why is Yahoo Tech support and their e-mails so crappy?

I had an old account, this was before secret questions (required) and alternate e-mail(an option not even required). So some punk in the Philippines signs my e-mail up for friendster, so I change my password, and promptly forgot the new one. On 4 different times I asked for a real person in tier 2 support and the only thing I got was 5 form e-mails all saying the same thing. Does anyone know how to send e-mail to yahoo support and not get some cookie-cutter e-mail response that is about as helpful as a bird dog at a Cheney Quale hunt?

P.s. I just signed up for GMail and went throught their "forgot your password" process with no problem.

2 Answers

Relevance
  • 2 decades ago
    Favorite Answer

    Well, unfortunately, I can't answer your question, but I thought I would hcip in here too - I detest yahoo's tech support. They never listen to you, just send you their templates explaining what to do. If you reply, saying you have followed steps 1-2-3, and it still doesn't work, you get the same letter back from a different person, saying do 1-2-3.

    Its very very frustrating!

  • 2 decades ago

    Cant help it dude

Still have questions? Get your answers by asking now.