An e-mail must be written only in English?

1st option, maybe your french is not really good and people didn't understand you.(sorry about this, and hope it's not true)

2nd option the staff is really rude.(very likely)

3rd option there's been a tecnhincal problem.(quite likely as well)

4th option, a mix of the options 1,2 and 3.

Conclusion:try again in english, in Paris hotels, it's compulsory to have members of the staff speaking english, even at least a very monkey english!

An e mail will continuously be sent interior the unique language it became sent in. it would be as much as the receiver to translate it for themselves in the event that they had to. And, in spite of the indisputable fact that i'm specific it is plausible, i do no longer think human beings have courses set as much as immediately translate e-mails won in different languages. in case you may desire to deliver an e mail to China yet can't communicate/write chinese language, sent it in English; possibilities are high (in case you're conversing with a employer or a school), they are in a position to have somebody there who can comprehend it, and respond to you in English.

Definitely very impolite ! You made the effort....Maybe there were too many mistakes and they could not decipher your request ??

If it is a very small hotel..maybe , just maybe, they might not understand English......but you should not have any problem writing in English.....so many tourists !!

Contact me and I can look it up for you if you wish (translation).

no it is not necessarily to write it in English. the staff is definitely RUDE

You should just resend it. It probably got lost somewhere like many e-mails do.

if they got the email and couldn't read it they probably would have sent you a message saying so. i'd guess they never got the email.

maybe was never received or maybe an english person got it and didnt know french....... lol

very impolite to you they can speak many languages in France