How can I fix an IE error called MSHTML.DLL?

Question

HI! Every time I try accesing to www.hotmail.com my browser IE 6 shows me this: 

Exception EAccessViolation in module MSHTML.DLL at 00068545.
Access violation at address 70cb8545 in module 'MSHTML.DLL'. Read of adress FFFFFFFF.
ACCEPT

When I click on ACCEPT my browser closes. How can I fix such error? Thanks!

wells4ak · Accepted Answer

Run checkdisk:

Go to 'my computer' and right click on your hard drive. Select 'Properties'. Then select the 'Tools' tab and for error checking click the 'check now' button. It'll run on your next start up.

Good luck.

mr_cool_jw · Answer

Try FireFox.

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Adeel I · Answer

This error indicates that another program on your comp is trying to access that spacific dynamic link library (in process server) at the same time or is already using it.

Try running "MSCONFIG" util in the run dialog box > under General tab select "Selective startup" > below that uncheck only one item "Load startup items" > Apply > click Close and reboot you PC, and try accessing you hotmail account

hope this helps, good luck

Gestalt · Answer

If you are using Windows XP, you should make sure you have the service packs installed. To get them, if you don't have them, go to Microsoft's Web site (www.microsoft.com) and do Microsoft Update.

If you have the service packs installed, you can do a hotfix. Instructions are here: http://support.microsoft.com/kb/892052

An overview of the causes, problems, and solutions to this error are here: http://support.microsoft.com/kb/888092

If you aren't using XP, you'll have to let me know which operating system you do have, so I can give you different instructions.

Good luck.

bogus_dude · Answer

Without knowing more about your computer, this is a widely-known issue but the solutions vary according to when that occurs and under which operating system:

http://www.colba.net/~hlebo49/ermshtml.htm

D. Nelson Altamirano · Answer

It is a microsoft error (http://support.microsoft.com/?kbid=265244), I would start using Firefox browser instead (http://www.mozilla.com/firefox/)

Good luck!

Jae · Answer

You can also try an alternate... http://www.dll-files.com and look for your file and download it to the appropriate place.

karim_mounir · Answer

migrate to mozilla firefox

Pinky Patel · Answer

you need to reinstall IE

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How can I fix an IE error called MSHTML.DLL?

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