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Microsoft Word '03 on PC won't open PC documents, only Mac! WHAT?
Normally I'm pretty good at figuring stuff like this out, but now I'm stumped. *blush*
I have a Windows XP laptop with Microsoft Office 2003. My problem is with Word. Probably 9 times out of 10, if I try to open a Word document sent from another person using a Windows version of Word, I can't open it. (See error message below).
What's BIZARRE is if someone using a Macintosh version of Word emails me a document -- even old like Word '98 -- it opens with no trouble! This makes no sense. Why can't I open documents on Windows PC that were created on a Windows PC?
Now the error message:
Word experienced an error trying to open the file. Try these suggestions:
* Check the file permissions for the document or drive
* Make sure there is sufficient free memory and disk space
* Open the file with the Text Recovery converter
(I've tried the Text Recovery converter, but it does NOTHING. I just get the same error messages again.)
WHAT is going on here? :( Thanks for your help!
1 Answer
- George3Lv 41 decade agoFavorite Answer
Have you checked that the permissions really ok? - are the documents read-only? And do you save them in the same folder as you do the Mac Word docs you can view?
Does the file end in ".doc" when you download it from email? I had someone that used Stuffit-Expander on *Windows* and it compressed his Word docs automatically before sending them (and left no file extension) so that I had to use Stuffit on my end in order to view them.
Are you missing any updates?:
http://office.microsoft.com/en-us/officeupdate/def...
You could try repairing Word. I think it's under Start > Program Files > Microsoft Office Tools or it's in the "Add/Remove Programs" under the Control Panel. The entry for Office allows either removal or *repair* when you click on it.
Lastly, you could have a Word Macro virus or some other type of malware. Run virus and spyware scans.
