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"Add New Hardware" wizard isn't appearing on my computer.?

I have a new computer. It has Windows XP. I bought a data cable for my phone but when I plug it in Windows wont pick it up. What can I do? I know the cable works because it charges the phone. Any advice?

Update:

I have the phone turned on whenever I plug it in.

7 Answers

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  • 1 decade ago
    Favorite Answer

    ok

    1st step

    conect your phone data cable with computer

    2nd step

    right click on my computer icon on desktop then chose properties in properties click hardware in hardware feild clik on devices manegers

    3rd step

    click on any hardware devices listed in device manager and then in devise manager window chose action scan hard ware changes

    4rth he detact the hardware changes and then put your mobilephone driver or aplication cd and install all mobile utlities

    after this it will work

    i think

    you do not need add new hardware wizard

    enjoy !!

  • 1 decade ago

    What kind of phone is it? Some phones can be connected in two modes: Modem or File System. If your phone is in File System mode, the new hardware wizard may well not run as no new drivers are needed. If you need to access the phone in Modem mode you'll have to switch the mode at your phone. See the phone's docs for instructions on how to do that.

  • Anonymous
    1 decade ago

    Most of the time, computers wont detect cables when they are plugged in, because they're not considered hardware to the computer. You might need software for your phone which will detect your phone, because windows doesn't detect phones themselves.

  • 1 decade ago

    You may need to manually start the Add New Hardware wizard in Control Panel/. Your computer may just be confused by the new technology. see if what you are trying to install comes with a disc, and this will solve your problems

    Source(s): I.T Technician
  • 1 decade ago

    start>control panel>add hardware

    be sure u have the driver for it (if a disk came with it, it will probably be ther-if not, it is probably plug and play)

    hope this helps....good luck!

    ps. there is a possibility that device is not on the HCL (hardware compatibility list) check with your computer manufacturer or www.microsoft.com

  • Anonymous
    1 decade ago

    Go to: Control Panel > Add New Hardware

    Then follow instructions

  • 1 decade ago

    try turning your phone on while it is plugged in there...maybe.

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