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Why can't I update my iPod's software?
Everytime I go to update my iPod's music library, Apple tells me that there's new software for my iPod and asks me whether I'd like to install it. When I try to do this, the software seems to be loading normally then suddenly it gives up and I receive the following error message:
"The iPod "Daver's iPod" could not be updated. An unknown error occurred (1417)."
Has anyone else had this problem? Any ideas on what's causing it? Is there an easy solution?
Thanks!
1 Answer
- 1 decade agoFavorite Answer
I had these problems when I first got my IPod. What I found the problem to be was I needed a more updated Windows program. When I got that I then had to use a different USB port to update songs because the one I was using which was the one in the front of my tower did not has as much storage space as the USB's in the back. Try this. I
f this doesn't help you can find some usefulk info. on Apple.com under help where there are lists and lists of questions and answes. And if you haven't called Apple ever before you can call once and they usually will help out if you get demanding. Good Luck!
Source(s): applecare.com, apple.com
