Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Printer Problems?

My printer quit working after I changed the ink in it. What's wrong? It's an HP deskjet 5150. What do I do? The light on the left that looks like a tear drop is blinking. What to do?

2 Answers

Relevance
  • Anonymous
    1 decade ago
    Favorite Answer

    Please check if you are using 56 for black 57 for color and 58 for photo cartridge.

    clean the carriage contacts in printer :

    http://h10025.www1.hp.com/ewfrf/wc/genericDocument...

    and use this webpage to resolve the blinking lights on printer :

    http://h10025.www1.hp.com/ewfrf/wc/genericDocument...

    If this doesnt resolve the issue.

    Contact the HP support with :

    Printer serial number and 8 digit "End of Warranty" number located above copper strip on cartridge. The "end of warranty" date in a YYYY/MM/DD format appears on the print cartridge and the lot number located below the warranty expiration date ( Example : "L01 1 14:53:31" ) .

    They will replace the cartridge :

    Use this link to reach HP support :

    http://ipgweb.cce.hp.com/ipgna/caller/chat.asp?dd=...

  • 1 decade ago

    you have a defective or incorrect cartridge installed..

    I would recommend taking it back to the store and getting a replacement or the correct cartridges. Your printer takes a number 56 black and a 57 colour.

Still have questions? Get your answers by asking now.