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Contact details for Yahoo staff?

I am having problems with my email (it keeps telling me I have new mail when I don't) and I am trying to find contact details to email someone at Yahoo to rectify this problem. I follow the links to the help page, but there is still no contact details. Can anyone help me?

1 Answer

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  • 1 decade ago
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    Hi,

    Numbers are listed below.

    I phoned Yahoo! yesterday, 11-28-06, and they told me that they are still working on the bugs of the Yahoo! Beta Mail The "Session Expired" issue is what they are working on at present.

    Thousands are having many different problems with their mail as there is still a glitchs that Yahoo! hasn't gotten fixed yet in their new format.

    This applies to almost all areas of mail (including signing in, composing, receiving, sending, attachments, photos etc.), messenger and search problems, for the last two weeks.

    I found this in What's New In Mail:

    We’re wrapping up a few remaining compatibility issues between Yahoo! Mail Beta and the new Microsoft Internet Explorer 7.0

    Until they finish wrapping up try some of the things below:

    To get in most areas of Yahoo!: http://wap.oa.yahoo.com/

    This one has a lot of good info that covers about everything on a PC: http://www.freecreed.com/home.htmlysreq=...

    Yahoo! Mail Help Tips: http://help.yahoo.com/help/uk/mail/ext/e...

    For those who can't get in at all try this as it seems to be working for a few.

    http://myyahoo.com/

    Login on My Yahoo! page

    Select the link at top right to go to Yahoo!'s Home Page.

    Hover over the Mail Icon under where it says (Hi, your Yahoo! id).

    You should get a drop down menu with your latest emails displayed.

    Select an email and click it. You then get to a new page about Shortcuts, but just select the button for Mail and it should take you to your Mail page.

    It wasn't getting redirected to the shortcuts page on some servers and not going to the mail page.

    This is also working for some:

    Click the "Options" link in the upper right of your Mail page.

    On the Options page, in the "Management" column, click on "General Preferences".

    Find the "Composing E-mails" section, "Mode:", and choose "Compose messages as plain text".

    Scroll to the bottom and click the "Save" button.

    Now try it. Can you Compose, Reply to a message or Forward?

    This is working for some also:

    Make sure your screen resolution is 1024 by 768 pixels. Right click on your desktop, click Properties, click the "Settings" tab, left click and hold on the screen resolution bar and drag it all the way to the right, click Apply and click OK

    To contact Yahoo!:

    Toll free 1-866-562-7219 - 1-800-318-0608

    or

    408-349-1572 customer care

    408-349-3301 fax

    Yahoo! Help Form: http://add.yahoo.com/fast/help/us/mail/c...

    I hope this helps you.

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