Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Dell computer's cd-rom unit accepted disk, then made a 'pffttzz' sound and a big puff of smoke, game in pieces

I did an internet search on the problem, could it be dust or sometning else? the unit is about 2 years old. of course out of warrenty. the whole back of computer WAS covered with fine clumped dust. We got most of the many pieces out, not all.

It basically 'exploded'. The circular disk inside the unit, that CAUSES the cd/game to spin is usually 'invisible' but now youcan see all of it. There are a few fragments of disk inside. We finally got it to close, but it automatically opens again. We were using this computer and cd drive as we normally do, nothing was dropped, spilled, etc. My brilliant 15 yr old figured how to remove the unit. 1)Should we get it fixed. 2) can it be replaced with any other DELL cd/rom unit from an older (in the cellar no longer used) computer, are these units availible for stand-alone purchase or should I just get a whole new computer (and can you just get the CPU? the moniter speakers etc are just great.sons get new cd games for XMASS BUT NO CD/Rom now!

3 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    It sounds like a capacitor blew inside your CD Rom Drive

    You can pick up an Internal IDE DVD +/- R RW Drive for ~$30. I would do this

    The other thing you should do if you haven't already is get a surge protector for your computer

    Good Luck

  • 1 decade ago

    You can replace it with any CD drive you buy from a retailer like best buy. You can use the drive from another computer, but it may not have the same read speed.

    On buying a new computer....you could buy a new one without getting a monitor, speakers, etc. What is the configuration of your current PC?

  • 1 decade ago

    I'd advice replacing it with a DVD_RW drive, you can read and write DVD's, and CD's with it.

Still have questions? Get your answers by asking now.