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beamer1945 asked in TravelAir Travel · 1 decade ago

who should I contact at Canada transport dept. regarding a complaint against Continental Airlines ?

I want to send a letter to Transport Canada to complain about the poor service I got from Continental Airlines regarding the Loss of my luggage. I am given the run around and until now, I received no response to my complaint. Does Transport Canada who to contact in dealing with an American based /owned Airline.

I am getting desperate and I need someone to advise me as to the procedures to follow in filing a claim. there seems to be NO RESPONSIBLE EXECUTIVE at Continental Airlines who can address my complaint. Thank you for your immediate assistance.

3 Answers

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  • 1 decade ago
    Favorite Answer

    If you landed in Canada, call the airport you landed in, the luggage may be sitting in lost and found. if not, good luck, and I hope you had insurance.

  • 1 decade ago

    What, exactly, is an executive in Houston going to do about your lost luggage in Canada?

    First question, did you file a claim immediately (as in, while still at the airport) If not, then already you're screwed. Luggage claims must be made before you leave the airport, and not afterwards.

  • 5 years ago

    Come visit us in merry England, Lil G! Use your inter-US tickets just to get out there on the tarmac. However, as soon as airport officials are otherwise engaged - e.g; waving in a large plane that is tricky to park - quickly stow yourself away in the cargo hold of a "Blighty Flights" air-plane. You'll have an uncomfortable 10 hours or so amongst the packing crates and livestock, but it'll all have been worth it once you're here with us cheery Englanders - swilling warm beer and Morris dancing the night away like a bally native!

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