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If a laptop running windows XP has a blue screen after bootup and says in white letters "system was shut down"

If a laptop running windows XP has a blue screen after you turn it on and says in white letters "system was shut down" and it won't format, not that it would before either, how do you get it back in working order and I'm not PC smart, or this would not have happened, so please answer as if your talking to a two year old (half joking).

I was trying to format C: and it said the volume was busy or loaded or something and it was locked or whatever so I was empting it and must have deleted something - the wrong something. Please help. Thank you for your time.

Update:

I wanted to add that the computer won't let me do anything. I tried starting from the CD, I tried Cntl Alt Delt and it won't reconize any key that is pressed.

4 Answers

Relevance
  • Anonymous
    1 decade ago
    Favorite Answer

    Hey- that's funny. I'm going through the exact same thing right now on my laptop! First, I decided to try running MaxBlast 3 and wiping my hard drive, which was successful. Then I had planned on reinstalling Windows XP Pro; but the disk is saying there is a file corrupt! Isn't that par for the course?!? =^P

    So, all that empathetic rambling aside- I guess my advise would be to find an old MaxBlast disk, or some other installation/setup disk that comes with a new hard drive when you buy from a store. Most people who are relatively computer-literate will more than likely have one...****-I'll mail you mine if it comes down to it!!!!! ; ^ D

  • 1 decade ago

    I would try to format it from your Windows CD,

    To do this, hopefully your computer is set to boot from CD if you have it in the drive (if not, you'll have to change it to do this from Setup, I would try to walk you through it but almost every computer is different)

    Once you've booted from CD try to install windows, (if you want to save your old stuff, you can try installing windows in a different location than your original instalation, and if you've given up on the data just tell it to format your drive then reinstall windows.

    I hope that helps.

    Aton Gutierrez

    Residential Computing

    Stanford University

    *Edit*

    I'm not sure you're computer is reading the cd before reading your hard drive (as your hard drive is where the problem is) see if you can verify that it is reading the cd first in setup

  • 1 decade ago

    Shut down, reboot in safe mode and run system restore.

    Before doing so, hit CntrlAltDelete and see what tasks are running. You can shut them down individually if you find them suspicious. When you have questions about any given task, open it, then right click it and choose properties, understand what it does.

    If this is an older version of XP try inserting the system disk and running reformat from there. But try system restore first.

  • Anonymous
    1 decade ago

    If your computer is not working properly while you are working on it, it could be a problem with device drivers, hardware or software.

    Detailed instructions at http://tinyurl.com/yk5zpr

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