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Why is company telephone customer service so bad?

gethuman.com has rated 410 out of 500 companies "F" on telephone customer service.

Update:

Yes, Verizon is one of them. It got an F.

3 Answers

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  • duster
    Lv 6
    1 decade ago
    Favorite Answer

    Verizon one of them?

  • ?
    Lv 4
    4 years ago

    My worst client service thoughts were by technique of telephone too. i imagine it in many cases has a lot less to do with the guy who solutions the phone, and more beneficial to do with the employer that manages the phone platforms. The worst develop into attempting to get by skill of to an rather individual on strengthen Mobil to ascertain why my archives plan wasn't operating for a number of days. I spent about 20 minutes contained in the phone gadget hunting for someone at the same time as i develop into waiting to modify planes at an airport. i eventually ran out of battery potential with out ever resolving the issue.

  • 1 decade ago

    Why is customer service bad? Period.

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