Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.

Password reset for a Yahoo! YIM and email account?

A friend of mine can't get into her YIM or email. I assume we need a password change. Is there a phone number to get this done (or web page, etc?)

Update:

thanks for those first two answers. The problem is that the user ID was made a long time ago (6 year or more) and the info we're putting in doesn't match what Yahoo! thinks should be there.

Sadly, it now looks to be administratively locked

3 Answers

Relevance
  • 1 decade ago
    Favorite Answer

    On the login page, you can click on where it asks you if you have Forgotten your ID or password and you will be able to reset by giving the correct info that it asks for.

  • 1 decade ago

    Go to Yahoo Mail.Click on ''Forget your ID or password?'' 1.Confirm Your Identity.

    2.Choose ''Forgot your password?'' and enter your Yahoo! ID.

  • Anonymous
    4 years ago

    Yahoo despatched out a caution about this of their weblog. it isn't from Yahoo. that is a properly recognize phishing scam. those misleading emails are used to dedicate identity robbery. they're going to max out your charge playing cards, empty your monetary company debts, examine your e mail, and lock you out of your on-line account by technique of fixing your password. RULE OF THUMB: not in any respect open, click on a link or respond to e mail like from someone you don't recognize. verify the field next to it, flow to the finished of the e-mail web page and click the "junk mail" button. set up your junk mail danger-free practices: a million. click on the "ideas" link contained in the better precise of your yahoo mail web page. 2. click on "junk mail danger-free practices", fill out the style and click the "keep adjustments" link. upon getting this set up, each and every time you observe junk mail or mail that you opt for to dam, verify the field next to it, flow to the finished of the e-mail record and click the "junk mail" button. be conscious: each and every message you record trains your junk mail safeguard filters to artwork more beneficial for you. The messages you opt for in this way will be deleted and pronounced as junk mail. The senders of the messages will be extra on your "Blocked Addresses" record.

Still have questions? Get your answers by asking now.