Yahoo Answers is shutting down on May 4th, 2021 (Eastern Time) and beginning April 20th, 2021 (Eastern Time) the Yahoo Answers website will be in read-only mode. There will be no changes to other Yahoo properties or services, or your Yahoo account. You can find more information about the Yahoo Answers shutdown and how to download your data on this help page.
Trending News
Computer does not detect external DVD drive. Solutions?
I recently purchased an external DVD drive. When I first connected via USB cord to my laptop it functioned correctly and displayed an icon for the drive in "my computer". Now, however, my computer is not displaying an icon for the drive and when I plug it in it is telling me that I have connected a "USB 2.0 mass storage device".
I have already installed all of the necessary drivers. Is there a reason why my DVD drive is not being detected and is there a way I can fix this.
I disconnected the USB cord without using the add/remove hardware icon. Did that damage the software/hardware in some way?
3 Answers
- ebay_convertLv 51 decade agoFavorite Answer
Was the external drive removed without using add/remove device?
Did you pull the pulg on it? Have you had any recent storms or power surges that you know of?
I would uninstall the drive and reinstall it.
Could also be a driver issue.
Good Luck.
- Dennis GLv 51 decade ago
check cabling then drivers,...did you have an instal disc with DVD equipment may have to reload.
Last solution go to webpage of manufacturer and see if there is a fix out there or perhaps you can ask that question to the manufacturers. If it worked once then it's not software or wiring must be a use problem or something in the way it is detected with windows. Try powering machine up then connecting USB device up and see what it reads.
- ?Lv 44 years ago
may be u are using older CD ROM, many CD ROM coach this situation verify whether the Dvd u r using is screched/reproduction/Of greater speed. attempt ideas: use different DVDs use different CD use unique Dvd verify cable is wisely linked. Restart pc. If even after that its no longer working replace the DVD author.